Public institutions are responsible for providing services to individuals referred to as the public while carrying out their activities according to their establishment objectives. Contemporary management practices are exhibited during the provision of these services. Otherwise, institutions retain their functionality and become efficient. Looking at society's structure today, the generation known as Generation Z is increasing, and their place within society is expanding. The structure and expectations of Generation Z differ from those of other generations. Due to the expanding generation and changing expectations, public institutions that are their counterparts need to adapt to this situation and exhibit contemporary and strategic approaches. As a result, various changes and developments are taking place in public institutions.