Digital Transformation in Logistics and Supply Chain
Chapter from the book: Erdoğan, U. (ed.) 2024. Current International Trade Applications.

Hacer Karabay
Selçuk University

Synopsis

Digital transformation is defined as the strategic integration of digital technologies into businesses to optimize their processes, enhance operational efficiency, and improve customer experience. This transformation is supported by technologies such as data analytics, artificial intelligence, and IoT, bringing significant innovations to logistics processes. With increased data access and analytical capabilities, supply chain management has become more accurate and predictable, while operational efficiency has been enhanced through applications like smart warehouse management and automated inventory control systems. The article presents success stories and examples from various industries to illustrate the potential benefits of digital transformation. Amazon's use of data analytics and robotic automation to optimize storage and inventory management, and Maersk's application of blockchain technology to increase transparency and data reliability in operational processes are highlighted as successful examples of digital transformation. These examples demonstrate that digital transformation offers significant advantages not only in operational processes but also in terms of speed and flexibility, leading to improved customer satisfaction. Future trends are also explored, with a focus on sustainable digital transformation. Technologies like IoT and data analytics contribute to environmental sustainability by increasing energy efficiency and improving waste management. Additionally, the challenges encountered in the digital transformation process are discussed. High technological investment costs, risks related to data security and privacy, and the need for human resources to adapt to new technologies are highlighted as critical factors that businesses must consider during their digital transformation journey. In conclusion, digital transformation provides sustainable and competitive advantages in logistics and supply chains, but it requires careful planning and strategic management. Proper planning and management of the digital transformation process can help businesses reduce costs, enhance customer satisfaction, and ultimately lead the market.

How to cite this book

Karabay, H. (2024). Digital Transformation in Logistics and Supply Chain. In: Erdoğan, U. (ed.), Current International Trade Applications. Özgür Publications. DOI: https://doi.org/10.58830/ozgur.pub496.c2053

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Published

October 26, 2024

DOI