Humans are creatures that live together by nature, and individuals have different characters and personality traits. Although these differences are the characteristics that make individuals individuals, they can sometimes cause disagreements. These disagreements that arise for various reasons are called “conflicts”. It is not enough to limit conflict to mere disagreements between individuals. Because conflict can always confront individuals in all areas of life. Organizations that include individuals with many different characteristics are also one of these areas. This phenomenon, which is frequently encountered in both daily and business life, expresses situations such as conflict, hostility and anxiety. There are many reasons for conflict in organizations. For whatever reason, it is important to manage the conflict well, otherwise the organization will be negatively affected. Conflict is a situation that takes place in the life of every living thing. As with every living thing, it is not possible for humans to stay away from conflicts and conflicts in environments. Conflict can occur between friends, between parents and children, between employees in the organization, between drivers in traffic, etc. can occur at any time. Although many definitions have been made in the literature, in short, conflict is the behavior patterns that prevent a person from reaching his goals. The dictionary meaning of conflict is: “It is the mental state of the individual created by opposing or equally attractive wishes and desires that arise at the same time. According to another definition, it is the situation in which there is conflict arising from differences in status, purpose, value or perception during the sharing of scarce resources or the distribution of tasks between individuals or groups in organizations.