Artificial Intelligence and Robots in Tourism
Chapter from the book:
Karaca,
Ş.
(ed.)
2024.
Tourism and Digital Marketing (Theory and Applications).
Synopsis
The rapid proliferation of artificial intelligence (AI) and robotic technologies has gained significant attention in both the literature and the tourism industry. These technologies have become indispensable, offering marketing convenience and competitive advantages. This study examines the applications of AI and robotics in the tourism and hospitality sector, explores their current state, and evaluates their future impacts, contributing to both the academic literature and industry practices.