Emotional Labor in Educational Organizations
Chapter from the book:
Baltacı,
Ö.
(ed.)
2024.
Current Research in Educational Sciences.
Synopsis
The teaching profession is registered among industrial units that require emotional labor. Emotional labor is seen as an important changing variable that shows behavioral attitudes. Teachers may have difficulty in harmonizing the real components with the emotional vibrations expected by the organization. In the change of education, appropriate organizational environments where emotional flexibility cannot become old should be employed by managers. The weakness of emotional labor performance due to school isolation shows the changes of separation. This shows that school change results in an increase in emotional labor flexibility. School options, which are a dynamic structure, need to keep up with changes in the external environment. Since it is known that people play an important role in enabling organizations to have opportunities, positive well-being, emotional labor and managerial support studies, which are among the concepts of positive psychology, have an important place in the changes. In order for organizations to continue, in addition to the adaptation of their parts, participants must also have knowledge about how people will behave. With the document analysis method, it can be seen that there are 48 thesis studies, 10 of which are doctoral and 38 of which are master's degrees, in the field of Educational Sciences, which were studied on emotional labor products between 2010 and 2023 and are available in the National Thesis Center. These theses are the product of mixed method analysis and there is no study involving action research. In addition, within the scope of Educational Sciences, different studies that can be done in the field on emotional labor are revealed.