Organizational Trust
Chapter from the book:
Hırlak,
B.
(ed.)
2023.
Organizational Behavior Concepts and Research-II.
Synopsis
Organizational trust, with its simplest and general definition, expresses the trust of employees in the actions of the institution. Organizational trust consists of the combination of security, transparency and respect between employees and managers. Organizational trust is a comprehensive concept that includes the trust in the organization, managers and individual team members, including the mission, vision, culture and values of the organization. Organizational trust is a concept that directly affects performance and satisfaction in terms of creating an effective communication and cooperation culture in the organization and providing synergy. For this reason, building trust in an institution is an indispensable element. Considering the changing workplace dynamics and employee attitudes and behaviors over time, the work to be done on organizational trust will also show continuity, as the meaning that both employees and institutions will attribute to the concept of trust will vary. In this context, after the concept of trust and organizational trust is explained in this section, after the types of organizational trust, the contributions of organizational trust and organizational trust models are explained in the light of the relevant field, a general evaluation will be presented in the conclusion section.
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Copyright (c) 2023 Bengü Hırlak; İbrahim Halil Seyrek- Eray Ekin Sezgin- Rüya Zeliha Çelik Baykoca- Ethem Merdan- Ayşe Altan- Berrin Filizöz- Gül Bilen- Leyla İçerli- Zümral Gültekin- Ayşe Badak- Sevgi Güneş- Arzu Karaca- Tuğçe Nur Temiz- Gamze Ebru Çiftçi- Coşkun Özçelik- Hasan Sadık Tatlı- Gökten Öngel- İlknur Sayan- Arzu Sert Özen- Zeynep Hatipoğlu- Mehmet Çolaksel- Bengü Hırlak- Nihal Aloğlu- Leyla Erat Ocak- Gülbeniz Akduman- Mine Küçükler