Artificial Intelligence in Tourism
Chapter from the book:
Kalemci Tüzün,
İ.
&
Öksüz,
M.
(eds.)
2023.
Multifaceted Research in The Field of Tourism II.
Synopsis
Mankind has been in a constant development, change and transformation since its existence. This process starts with hunter-gathering and continues with agriculture, then industry and digital society phases. At this point, the internet of things, cyber systems and unmanned factories dominated by autonomous machines affect every stage of human life. As a result of all these developments, artificial intelligence-based applications have become a necessity in almost every sector. Naturally, the tourism sector is also greatly affected by these practices. Based on this assumption, it was decided to examine the subject of artificial intelligence in tourism. For this purpose, first of all, the definition of the concept of artificial intelligence and its development process were examined, and then the importance of artificial intelligence in tourism was emphasized. In the continuation of the study, artificial intelligence applications in tourism and the advantages and disadvantages of these applications were examined. In the last part, a general evaluation has been made by giving examples of artificial intelligence studies in tourism.