Solving Organizational Management Problems in Tourism Sector: Problem-Based Learning Technique Applications
Chapter from the book:
Kalemci Tüzün,
İ.
&
Öksüz,
M.
(eds.)
2023.
Multifaceted Research in The Field of Tourism II.
Synopsis
Tourism businesses are very affected by all kinds of risks from the establishment stage; possibility of war, terrorism, earthquake etc. events. Naturally, there are reservation cancellations. In addition to these problems, crises may occur within the organization, and in some cases, crises can present both threats and opportunities. In such a case, business management is responsible for the management of crises, because a crisis that is not managed well can lead to the end of the life of the business, or if the foresighted managers can manage the crisis well, they can evaluate the opportunities and make decisions that will take the business forward. In this study, the problems experienced within the organization in hospitality establishments, arising from both the employees who make up the organization and the management practices, will be explained and the applications of the Problem-Based Learning (PBL) Technique, which is thought to be useful in solving the problems, will be explained.
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Copyright (c) 2023 İpek Kalemci Tüzün- Merve Öksüz; Damla Bellikli- Aylin Yalın- Şükran Öktem- Fatih Çavuşoğlu- Yaşar Yiğit Kaçmaz- Seza Zerman- Utku Ongun- Derya Baykal Baysal- Mehmet Şimşek- Enver Şimşek- Hasan Cinnioğlu- G. Senem Gençtürk Hızal- Ebru Akçay- Murat Nazlı- Çağrı Bulut- Barış Armutçu- Mete Ünal Girgen- Alim Malta- İlkcan Cilasın- Doğuş Macit- Rana Şat- Emre Murat- Büşra Dokuz Murat- Gülsevdi Öztürk- Fatma Koç- Erkan Denk- Sadık Can Gazelci- Melda Gazelci- Nevin Şanlıer